Can I purchase a Gymondo gift card for a friend or family member?
Yes, gift cards for Gymondo can be purchased on Amazon.
Which options are available?
We currently only have a 12 month gift card available. This means that you will gift your friend the first 12 months of a subscription at no cost to them.
How does it work?
Once you make the purchase on Amazon, you will be sent a physical voucher which you can either give to your friend, or you can simply send them the voucher code via email or text message. You can also opt to have the voucher posted directly to your friend by changing the delivery address for the order in your Amazon account.
Your friend can then enter the voucher code on our website (not in the app!) and click on 'Redeem Coupon Code'. The 12 months will be added to their account once they complete the registration and they can start using Gymondo immediately.
Is this a subscription?
Yes, your friend will not pay for the first 12 months, but the subscription will renew automatically unless they cancel the auto-renewal in their Gymondo account. Subscriptions must be canceled at least 24 hours before the next renewal date, and refunds can not be issued for renewals. Deleting the Gymondo app or your Gymondo account does not cancel a subscription.
Will the subscription renew annually or monthly?
The subscription will renew for the billing period your friend chose when they redeemed the voucher. Subscription lengths can be changed within the user account, but they will only take effect after the next billing period, i.e. they must be done at least 24 hours prior to the next renewal. Alternatively, the subscription can be canceled before the next billing period within the user account.
Will I be charged for the renewal?
No, the debit for renewals will be made from the payment method your friend entered during the registration process. You will only be charged again if you use the voucher yourself and enter your own payment method during the registration process.
Can I use the voucher myself?
Yes, you can use the voucher yourself as long as you do not already have a Gymondo account. The voucher can not be applied if you already have a Gymondo account, even if your previous subscriptions have already expired. The voucher is exclusively for new registrations.
What if I want a refund for the voucher?
Refunds can be requested from Amazon within 30 days of purchase, as long as the voucher has not yet been redeemed. Please check Amazon's Returns Policy for more information.
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